Refund policy

Return Policy

At Tirow Nation, your satisfaction is our priority. That’s why we offer a 30-day return policy for clothing and headwear. You have 30 days after receiving your item to request a return.

Eligibility for Returns

To qualify for a return:

• Items must be in their original condition: unworn, unused, with tags, and in the original packaging.

• A receipt or proof of purchase is required.

To initiate a return, email us at hiromori@isolutionsmicronesia.fm. Approved returns will need to be sent to the following address: [INSERT RETURN ADDRESS]. Items sent back without prior authorization will not be accepted.

If your return is approved, we will provide a free return shipping label and detailed instructions. Please note that original shipping fees are non-refundable.

Damages and Issues

Inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.

Non-Returnable Items

The following items are not eligible for return:

• Custom products, including personalized or special-order items.

• Sale items and gift cards.

Exchanges

For exchanges, we recommend returning the original item for a refund and placing a new order for the desired item. This ensures the fastest resolution.

Refunds

Once your return is received and inspected, we will notify you about your refund status. Approved refunds will be processed to your original payment method within 10 business days.

Please note:

• Original shipping costs are non-refundable.

• If more than 15 business days have passed since your refund approval and you have not received your refund, please contact us at hiromori@isolutionsmicronesia.fm.

Thank you for supporting Tirow Nation and for making thoughtful purchasing decisions!